Privacy Policy

PRIVACY STATEMENT

At Kanji Brand, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services.

SECTION 1 - INFORMATION WE COLLECT

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and phone number. When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 - HOW WE USE YOUR INFORMATION

We use the information we collect to process and fulfill your orders, to provide customer service, to improve our products and services, and to communicate with you about our products and services.

  • To process and fulfill your orders: We use your personal information to process and fulfill your orders, including to charge your credit card, to arrange for shipping, and to provide you with invoices and order confirmations.

  • To provide customer service: We use your personal information to respond to your customer service requests and to provide you with support.

  • To improve our products and services: We use your personal information to improve our products and services and to develop new products and services.

  • To communicate with you: We use your personal information to send you marketing and promotional communications, such as emails and text messages. You can unsubscribe from our marketing and promotional communications at any time by following the instructions in the communications or by contacting us at info@kanjibrand.com

SECTION 3 - CONSENT

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, or return a purchase, you are giving us your express consent to collect, use, and disclose your personal information for the specific purposes outlined in this privacy policy. If we ask for your personal information for a secondary reason, such as marketing, we will ask for your explicit consent.

You have the right to withdraw your consent at any time by contacting us at info@kanjibrand.com

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our terms of service.

SECTION 5 - THIRD-PARTY SERVICES

We use a number of third-party service providers to help us provide our services, such as payment processors, shipping companies, and hosting providers. These third-party providers have their own privacy policies which govern how they use and protect your personal information.

  • Payment processors: We use Shopify as our payment processor, and they are PCI-DSS compliant. Shopify stores your credit card data and uses it to process your transactions.
  • Shipping companies: We use FedEx as our shipping provider, and they are responsible for handling your shipping information.
  • Hosting providers: Our store is hosted on Shopify, and they provide us with the platform and infrastructure to run our store.

SECTION 6 - SECURITY

We take the security of your personal information very seriously and have implemented a number of security measures to protect your personal information from unauthorized access, use, or disclosure.

SECTION 7 - COOKIES

We use cookies and similar technologies to personalize your experience, understand how you interact with our website, and to track your browsing behavior. You can control cookies and similar technologies by adjusting your browser settings or by using third-party tools.

SECTION 8 - DATA RETENTION

We retain your personal information for as long as is necessary to provide you with our services and as required by law.

SECTION 9 - CONTACT US

If you have any questions about this privacy policy or our treatment of your personal information, please contact us at info@kanjibrand.com.

This privacy policy is effective as of January 12, 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.